The event brings together the senior executives of cruise companies, tour operators, port agents, destinations, travel agents, press, suppliers and companies in the cruise industry. ‘We are very excited to be receiving this award once again. We dedicate this award to all the personnel of Valletta Cruise Port, who together with local stakeholders, work relentlessly to ensure that Malta continues to excel as a destination.
Excellent passenger satisfaction ratings and recognition for Valletta’s port services and the destination were repeatedly highlighted across all levels of senior management within the cruise lines during this year’s edition of Seatrade Cruise Global,” commented Stephen Xuereb, CEO of Valletta Cruise Port and COO of Global Ports Holding.
“There is only one thing that is better than getting the ‘Best Terminal Operator Award’, and that is getting it for the second consecutive year. It shows commitment to high standards of service and operational excellence. These are things we value highly at Global Ports and we make it a point to identify good practices, turn them into standards and apply them in all of our ports.
That is how we learn from each other. Valletta is one of the best in both setting standards but also learning from others and I congratulate everyone on the team for this prestigious award and also for a record breaking year in 2016,” said Emre Sayin, CEO of Global Ports Holding.
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